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If Family Tree Maker 2019 for Windows is crashing or closing unexpectedly, there are a few things you can try to troubleshoot the issue.

  1. Update the software: Make sure you are using the latest version of FTM 2017 for Windows. Updating the software can fix bugs and improve performance.
  2. Check for Windows updates: Make sure your operating system is up to date. Some software issues can be caused by outdated system components.
  3. Check your computer’s resources: Make sure your computer meets the system requirements for FTM 2017 for Windows and that you have office table partition enough free space on your hard drive.
  4. Check for conflicting software: Some software may conflict with FTM 2017 for Windows. Try disabling any antivirus or security software temporarily and see if the problem persists.
  5. Run the software as administrator: try to run the software as administrator, right-click on the FTM icon and select “Run as administrator”
  6. Reinstall the software: If none of the above solutions work, you can try uninstalling and reinstalling FTM 2017 for Windows. Make sure to back up your tree before uninstalling.
  7. Contact technical support: If you continue to experience issues, contact Ancestry technical support for further assistance.

Also Read: download family tree maker to new computer

It’s important to note that, sometimes, the cause of the crash may be related to a specific feature or a specific tree, so it’s recommended to try working with a new tree or a smaller tree to identify the cause of the issue. Also, it’s important to make a backup of your tree or the files you have modified before troubleshooting the issue, in case any errors occur during the process.

FTM 2017 for Mac Crashes or Closes Unexpectedly

If Family Tree Maker (FTM) 2017 for Mac is crashing or closing unexpectedly, there are a few things you can try to troubleshoot the issue:

  1. Update the software: Make sure you are using the latest version of FTM 2017 for Mac. Updating the software can fix bugs and improve performance.
  2. Check for MacOS updates: Make sure your operating system is up to date. Some software issues can be caused by outdated system components.
  3. Check your computer’s resources: Make sure your computer meets the system requirements for FTM 2017 for Mac and that you have enough free space on your hard drive.
  4. Check for conflicting software: Some software may conflict with FTM 2017 for Mac. Try disabling any antivirus or security software temporarily and see if the problem persists.
  5. Run the software in safe mode: try to run mobile pedestal cabinet the software in safe mode, hold down the shift key while starting FTM
  6. Reinstall the software: If none of the above solutions work, you can try uninstalling and reinstalling FTM 2017 for Mac. Make sure to backup your tree before uninstalling.
  7. Contact technical support: If you continue to experience issues, contact Ancestry technical support for further assistance.

It’s important to note that, sometimes, the cause of the crash may be related to a specific feature or a specific tree, so it’s recommended to try working with a new tree or a smaller tree to identify the cause of the issue. Also, it’s important to make a backup of your tree.

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